HostPapa Web Hosting, a privately owned company founded by 2006, hailing from Canada has shown a steady and agreeable growth. It is an award-winning host which offers a personalised service to match small business enterprises from varied niches. One of the most significant reasons to emerge successfully in this competitive market is its inclination to provide a customer support service with diverse options where, it has made an attempt to offer phone support in a few different languages which comprise of English, French, Spanish and German to both of its indigenous as well as oversees customers.
In accompanier of strong technical support team, it also offers a strong set of shared, WordPress, reseller and VPS hosting plans for business of varied size.
Below are its few listed features:
Following are the advantages of using HostPapa Web Hosting:
UPTIME OF 99.95%
HostPapa web hosting provides an uptime of 99.95% which makes its foundation element quite strong. Possessing a reliable uptime is extremely vital since it is the bread and butter of web hosting and HostPapa performs pretty well in this domain.
It has depicted a page loading speed of 705ms which is not only praiseworthy but also beats the industry- standard result.
EXTENSIVE SUPPORT OPTION
It offers extensive support option to facilitate customers with their doubts and queries. They fashion a massive library of self-help videos which can be easily availed along with their 24/7 support via phone, mail, email and fax. They have made a successful attempt to provide phone support to 18 countries and one of the only hosts in the field who have provided an effective support system in languages such as English, French, Spanish and German.
This also provide an essential guide for using videos via their ‘Papa Squad Experts’ which permits you to engage in a one to one session.
UP-TO-DATE SECURITY FEATURE
HostPapa web hosting provides a proactive security service measure such as domain privacy protection, free SSL certificate, dedicated IP address along with automatic website backup. Also, it offers Panda Cloud antispam protection, server firewall, monitoring and intrusion detection to give protection against hackers.
30 DAYS MONEY-BACK GUARANTEE AND SITE MIGRATION
It gives a standard 30 days money back guarantee in accompany with a smooth transfer of an existing website from another host. Also, this transfer comes with a free domain name.
GREEN HOSTING PROVIDER
HostPapa web hosting takes a sobering and socially responsible stance by running a data centre which is infamous for its copious consumption of electricity on renewables. In the hosting industry it is one of the pioneers of renewable energy by dedicating itself to 100 % green energy.
Following are the disadvantages of using HostPapa:
While, the company offers a 30 days moneyback guarantee, at the ground if one actually asks for a refund within 30 days, they will be charged with $29.95 setup fee upon cancellation. Technically there is neither a ‘free’ money back guarantee nor a ‘free’ website setup.
While, countless companies provide this basic feature of free backup at least on a weekly basis however, this basic feature of free backup is only present in its most expensive plan. While, in other plans one has to additionally pay for backups.
- Socially Responsible Stance
- Money Back Guarantee
- Extensive Support
- Proactive Security Service
- Additional Fees
- Paid Backup
- Free SSL Certificate 4.1/5
- 24/7 Live Chat 4.0/5
- Reliability 4.2/5
- Money Back Guarantee 3.5/5